Terms of Service

Roundzo sends checklists to a business's staff over WhatsApp, records their answers and photo proof, uses AI to read and check photos, and shows owners and managers the results. We may improve or change features over time.

You are responsible for the people you give access to, and for keeping sign-in details and shared report links safe. Tell us promptly if you think an account has been misused.

• Use the service lawfully and only for your own business operations.
• Make sure you are entitled to give us your staff's phone numbers, and that your staff know they will receive work messages on WhatsApp and that photos, time and location may be recorded.
• Do not use the service to send marketing or unrelated messages, or anything unlawful, abusive or misleading.
• Do not try to disrupt the service, get around its security, or copy it.
• Follow WhatsApp's own terms and policies when using a WhatsApp number with the service.

Your checklists, answers, photos and records remain yours. You give us permission to store and process them in order to provide the service. Our privacy policy explains how personal information is handled.

AI readings and flags can be wrong. They are there to help a person review work faster, and decisions remain yours. Roundzo is a record-keeping tool. It helps you keep records ready, but it does not replace your own food safety, licensing or other legal obligations, and it does not certify compliance.

The free checklist templates and the free ops audit are general guidance, not professional advice. Follow your own food safety plan, licence conditions and local regulations.

Paid plans are charged as set out in your quote or order: per outlet per year, billed annually in advance, with a one-time setup fee and applicable taxes. Refunds, if any, are as set out in your order or as the law requires.

We work to keep the service running, but we do not promise it will be uninterrupted or error-free. The service depends on WhatsApp and other outside providers, and we are not responsible for their outages.

The Roundzo software, design and content belong to us. You may print and use the free checklist templates in your own business. You may not resell them or republish them as your own.

To the extent the law allows, the service is provided as it is, without warranties. We are not liable for indirect or consequential loss, such as lost profit or lost business. Our total liability for any claim is limited to the fees you paid us in the 12 months before the claim arose.

You can stop using the service at any time. We may suspend or end access if these terms are seriously or repeatedly broken, or if fees are unpaid. When the service ends you can ask for a copy of your records, and we will delete them on request as described in the privacy policy.

These terms are governed by the laws of India, and the courts of Aurangabad, Maharashtra have jurisdiction over any dispute.

We may update these terms, and will change the date at the top of this page when we do. If you keep using the service after a change, the new terms apply. You can reach us at admin@transergllp.com.